Support Board
Date/Time: Mon, 03 Nov 2025 23:52:40 +0000
Post From: Chart is not moving and not data in DOM for futures. Logs are in the message below
| [2023-12-13 17:34:25] |
| John - SC Support - Posts: 42737 |
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You are connected to a paper trading account with Interactive Brokers. You need to connect to your live account in order to verify your non-professional status for the CME Group. Once you do this, you will start to get the real-time data for the CME exchange that you have active.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |