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Direct MessagesDate/Time: Sun, 28 Apr 2024 21:13:57 +0000
Post From: Connected Sierra through CTS showing green connection but not moving
| [2014-06-23 05:52:04] |
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Go to Help >> Accept Remote Assistance on the menu. In about 10 seconds you will see a remote assistance window with a ID number and a password. Please start an Account Support Ticket here: https://www.sierrachart.com/usercp.php?page=SupportTickets And let us know the ID number and password and we will connect to see what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |