Support Board
Date/Time: Sun, 21 Dec 2025 11:02:32 +0000
Post From: Real time data
| [2023-11-16 18:00:49] |
| John - SC Support - Posts: 43555 |
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You had a Services Surplus balance of $53.00. We have a $5.00 processing fee for refunds, therefore a total of $48.00 was refunded back to your card. Since we can only refund against actual transactions, the refund will show as two refunds - one for $10.00 and one for $38.00. It can take up to 10 business days for the funds to show in your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |