Support Board

Date/Time: Mon, 06 May 2024 15:47:03 +0000

Post From: Connect problem

[2014-06-18 21:52:34] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We have highlighted in bold the particular problem: OEC FIX/FAST - Connecting to trading server sim.openecry.com:9300. \| 2014-06-18 19:59:06 Resolved address sim.openecry.com to IP 64.94.37.207 \| 2014-06-18 19:59:06 The network socket is connected. \| 2014-06-18 19:59:06 OEC FIX Trading: Sending the Logon message. \| 2014-06-18 19:59:06 Socket closed. No error. \| 2014-06-18 19:59:06 Socket has been shutdown and closed. \| 2014-06-18 19:59:06 The OEC server is disconnecting you after Sierra Chart sends the Logon message. Therefore, select Global Settings >> Data/Trade Service Settings and confirm the Server, Username and Password are correct. Contact OEC and get all of these specific details and set them again. One of them is not correct. Either that or the OEC server is disconnecting you for unknown reasons. In which case OEC will have to help you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-06-18 22:49:49