Login Page - Create Account

Support Board


Date/Time: Sat, 07 Feb 2026 16:11:30 +0000



Post From: sc.ChartIsDownloadingHistoricalData always returning 0

[2023-10-16 12:57:27]
Sierra_Chart Engineering - Posts: 22709
We know why this happens because the chart, is not considered in a loaded state and therefore not considered usable. This particular state should be ignored though in this case.

We will work on a solution.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-10-16 12:57:52