Support Board
Date/Time: Tue, 15 Jul 2025 00:21:16 +0000
Post From: Trading Evaluator (Order reject): Trade Order Error - Symbol mapping from root symbol
| [2023-10-14 22:54:21] |
| Sierra_Chart Engineering - Posts: 20198 |
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We are fairly sure what has happened. You are reporting, an issue, that occurred after we would do a software update, that lasted a few seconds. It is certainly not an ongoing issue. And at the time you posted, the issue was not presently occurring. Apparently you are continuously submitting orders or order modifications. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-10-14 22:54:44
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