Support Board
Date/Time: Thu, 06 Nov 2025 00:55:36 +0000
Post From: my chart is frozen, data is frozen
| [2023-10-06 17:41:06] |
| Sierra_Chart Engineering - Posts: 21320 |
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There is no Service Package upgrade needed for this. But you do need to activate the COMEX exchange. You can do that from here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |