Support Board
Date/Time: Tue, 13 May 2025 13:25:18 +0000
Post From: Symbol Rollover Issue
| [2014-06-16 16:06:11] |
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This is because of Interactive Brokers "pacing violations". Refer to this section here: http://www.sierrachart.com/index.php?l=doc/IB.php#IBHistoricalDataIssues The easiest solution to this is to update Sierra Chart with Help >> Download Prerelease. The data is downloaded from a different source now. Refer to the version notes for 1141 here: http://www.sierrachart.com/index.php?l=doc/Whats_New.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |