Support Board

Date/Time: Tue, 15 Jul 2025 00:04:04 +0000

Post From: Trading Evaluator (Order reject): Trade Order Error - Symbol mapping from root symbol

[2023-10-04 03:05:32] Link To Thread - Link To Post [Go To First Post]
Oxcap - Posts: 73
Hi Support, I am using a VPS with SC using the trading evaluator feature. I have been using VPS with the chartbook for a couple months now and this is first time receiving this trade error message. For my automated trading strategy, I have limit orders that are set once the globex market is open. It was working for the first hour then after that the error message popped up. I attached a screenshot of the the complete message I receive. Can you let me know how I can trouble shoot this error message? Please advise. Thanks, HN


Screenshot 2023-10-03 200019.png / V - Attached On 2023-10-04 03:01:18 UTC - Size: 106.12 KB - 116 views