Support Board
Date/Time: Tue, 15 Jul 2025 22:47:33 +0000
Post From: Chat Window
| [2023-09-03 21:56:46] |
| Sierra_Chart Engineering - Posts: 20204 |
|
No it is not used at this time for support purposes just for chat between users. It will be used at some point for support once remote control and screen sharing is added. Chat runs in a separate thread so it has no performance impacts upon the main thread and charting and trading: whether to run this Chat service via the main instance or secondary instance to avoid any performance degradation during live trading session.
It is also designed to be efficient. Although perfectly fine to run it in another instance. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-09-03 21:57:11
|