Support Board

Date/Time: Mon, 29 Apr 2024 17:55:01 +0000

Post From: candlesticks on chart are not reacting to price action on certain stocks.

[2014-06-09 17:28:59] Link To Thread - Link To Post [Go To First Post]
Robert D - Posts: 24
Dear Sierra charting, I get really frustrated at the stock answer of its the IB data feed for all problems. The data seems to be fine. I have 12 stocks open right now on my screen. 11 are working. One is not. The chart itself is not updating. The quote board is correct. The trading chart Dom shows the correct price yet the chart itself does not move. I delete and download data from point on the chart. The chart will update and then freeze again. I do a Delete ALL and download same as from point on chart.I input the stock into a chart that is working with another stock same thing. I manually delete the scid file and reload the stock same thing. The chart will load to current quote and freeze. I have rechecked everything in topic 3 all are set as recommended. What should the next step be. Bob