Support Board
Date/Time: Sat, 24 May 2025 04:38:37 +0000
Post From: Charts getting incorrect data, is this a network issue? EC2 instance.
| [2023-08-16 13:21:22] |
| Sierra_Chart Engineering - Posts: 19686 |
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There should never be a problem like this unless there is data being written by more than one instance of Sierra Chart to the same data folder causing volumes to increase. If the past data is not correct then do this: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |