Support Board
Date/Time: Sat, 24 May 2025 12:52:41 +0000
Post From: Symbol issue with new version
| [2023-08-04 15:13:02] |
| User472677 - Posts: 362 |
|
Hi John, Something happened with SC yesterday that is causing this problem. Here are the key points that will help you troubleshoot. 1.The older version I was using was very recent, not a year old. 2.Day before yesterday, everything was working fine. As an example, quotes in quote boards were fine. Yesterday, a large number of symbols that were fine the day before started showing 0.00 for price. 3.There were no changes to Tws or SC version at this point. 4.I separately work with IB API. I looked at IB API and found no changes. 5. I called IB and spoke to their API specialist. He confirmed there was no change in Ib api. 6. At his point I looked at other programs that I use with Ib api. Quotes on the symbols that SC was having problems with were fine in other programs. 7. At this point, I upgraded SC to the current version. The problem with symbols remains with the newest version. I am a big fan of SC. As I stated, I have been using SC for 13 years. If I can help more, please let me know. Please fix the problem urgently because this problem is causing SC to becomeextremely inefficient for large stock traders. It is causing me to miss fast moving trades because it takes so long to enter symbols. |