Login Page - Create Account

Support Board


Date/Time: Sat, 24 May 2025 12:21:40 +0000



Post From: Crash while using a second instance

[2023-08-03 23:10:12]
Sierra_Chart Engineering - Posts: 19686
If Sierra Chart is abnormally shutting down and just disappears without any error message, a crash dump file is not likely to be even generated.

They are located in /CrashReports in the Sierra Chart installation folder.

First thing is to refer to help topic 17:
Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-08-03 23:10:54