Support Board

Date/Time: Sat, 18 May 2024 14:44:21 +0000

Post From: OEC order rejected

[2014-06-04 04:23:14] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We did not have a chance earlier. We do have some time now. However, after thinking about the best way to solve this problem, we want you to do the following: -Enable Global Settings >> Data/Trade Service Settings >> Enable FIX Logging. -Restart Sierra Chart. -Open a chart or Trade DOM for EUR/USD. Submit an order. -After it is rejected, follow the instructions here to submit the latest FIX log to us: http://www.sierrachart.com/index.php?l=doc/helpdetails79.html It needs to be sent to support _AT_ SierraChart.com We will review it and then contact OEC about the issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-06-04 04:24:29