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Post From: Not able to connect

[2013-05-06 13:10:26] Link To Thread - Link To Post [Go To First Post]
willam d king - Posts: 4
to my data feed(mytrack). they tell me everything is fine on their end. this all started after I downloaded the update to latest version. Software version: 969 \| 2013-05-06 08:55:43 Current Service Package: 3 \| 2013-05-06 08:55:43 Usage end date: 2013-06-03 \| 2013-05-06 08:55:43 Sierra Chart Historical Data Service is included. \| 2013-05-06 08:55:43 Active service: myTrack \| 2013-05-06 08:55:43 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2013-05-06 08:55:43 2013-05-06 08:55:43 Local computer clock time \| 2013-05-06 08:55:43 2013-05-06 12:55:43 GMT time \| 2013-05-06 08:55:43 2013-05-06 08:55:43 Time zone adjusted time \| 2013-05-06 08:55:43 Time difference to server time: 1 seconds. \| 2013-05-06 08:55:43 Program path: C:\SierraChart\ \| 2013-05-06 08:55:43 Data Files path: C:\SierraChart\Data\ \| 2013-05-06 08:55:43 OS Version Number: 6.1 \| 2013-05-06 08:55:43 Connecting to data feed server host.trackdata.com port 9983... \| 2013-05-06 08:55:50 The network socket is connected. \| 2013-05-06 08:55:50 Waiting for acceptance... \| 2013-05-06 08:55:50 Connection timed out. \| 2013-05-06 08:56:50 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. \| 2013-05-06 08:56:50 To prevent further connection attempts, select File >> Disconnect. \| 2013-05-06 08:56:50 Disconnected from MyTrack. \| 2013-05-06 08:56:50 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. \| 2013-05-06 08:56:50 Connecting to data feed server host.trackdata.com port 9983... \| 2013-05-06 08:56:55 The network socket is connected. \| 2013-05-06 08:56:55 Waiting for acceptance... \| 2013-05-06 08:56:55