Support Board
Date/Time: Mon, 03 Nov 2025 23:44:06 +0000
Post From: delayed data
| [2023-06-28 14:54:35] |
| John - SC Support - Posts: 42737 |
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We see that you have activated the "Full CME Group with Market Depth" exchange, so you should be getting the real-time data now. Note that the exchanges work on a calendar month basis and are not pro-rated. Therefore, you paid the full amount for this exchange for the remaining days in June. You will be charged again on July 1 in order to continue to get the data for July. Please ensure you have enough funds in your account prior to July 1 in order to automatically renew the exchange on that date. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |