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Date/Time: Thu, 02 May 2024 19:14:44 +0000



Post From: Delayed Teton Data - Funded AMP Account

[2023-06-22 14:30:26]
User881308 - Posts: 1
Hi Support Team,

I have connected successfully to the Teton data/trade service however I am still receiving delayed data. Issue persists on Front ES Contract.

Any assistance is much appreciated.

Thank you,

Software version: 2513 64-bit | 2023-06-23 00:25:56.323
Primary Thread ID: 26812 | 2023-06-23 00:25:56.323
Usage end date: 2023-07-21 | 2023-06-23 00:25:56.323
Enabled for: Advanced Features 2. | 2023-06-23 00:25:56.323
Enabled for: Sierra Chart Historical Data Service. | 2023-06-23 00:25:56.323
Enabled for: Denali Real-Time Exchange Data Feed. | 2023-06-23 00:25:56.323
Enabled for: Delayed Denali Exchange Data Feed. | 2023-06-23 00:25:56.323
Enabled for exchange2: fairx_exchange.data | 2023-06-23 00:25:56.323
Allow Support for Sierra Chart Data Feeds is enabled. | 2023-06-23 00:25:56.323
Current selected Data/Trading service: Teton CME Order Routing | 2023-06-23 00:25:56.323
Custom symbol settings values: enabled | 2023-06-23 00:25:56.323
Chart Update Interval: 500 | 2023-06-23 00:25:56.323
Intraday Data Storage Time Unit: 0 | 2023-06-23 00:25:56.323
Time Zone: +10:00:00 (AEST+10AEDT+01,M10.1.0/02:00,M4.1.0/03:00) | 2023-06-23 00:25:56.323
2023-06-22 14:25:56 Local computer time in UTC | 2023-06-23 00:25:56.323
2023-06-23 00:25:56 Local computer time in SC Time Zone | 2023-06-23 00:25:56.323
2023-06-22 14:24:36 Server time in UTC | 2023-06-23 00:25:56.323
Local computer UTC time and Server UTC time difference: 1 seconds. | 2023-06-23 00:25:56.323
Program path: C:\SierraChart\ | 2023-06-23 00:25:56.323
Data Files path: C:\SierraChart\Data\ | 2023-06-23 00:25:56.323
OS Version Number: 10.0 | 2023-06-23 00:25:56.323
Locale Setting: C | 2023-06-23 00:25:56.323
Allowed protected custom studies: | 2023-06-23 00:25:56.324
Crash reporter started: true | 2023-06-23 00:25:56.324

ESU23_FUT_CME 1 Min #1 | Reloading chart. | 2023-06-23 00:26:02.756
Mapping ESU23_FUT_CME to ESU23. Service code: cme | 2023-06-23 00:26:03.244
Using symbol data fast lookup vector | 2023-06-23 00:26:03.244
SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESU23_FUT_CME (ESU23). ID: 1 Service code: cme | 2023-06-23 00:26:03.244
SC DTC Delayed Exchange Data | Connecting to the server ds28.sierracharts.com. Port 10043 | 2023-06-23 00:26:03.244
DTC Client socket (2) | Creating socket. | 2023-06-23 00:26:03.245
DTC Client socket (2) | New receive buffer size: 5242880 | 2023-06-23 00:26:03.245
DTC Client socket (2) | Connecting to IP: 142.215.18.147. | 2023-06-23 00:26:03.245
SC DTC Delayed Exchange Data | Requesting security definition data for: ESU23_FUT_CME (ESU23). ID: 1 | 2023-06-23 00:26:03.248
Starting DelayedDownloadMonitoringTimer | 2023-06-23 00:26:03.248
Starting HDTimeoutTimer | 2023-06-23 00:26:03.248
Added historical Intraday data request for ESU23_FUT_CME to the queue. | 2023-06-23 00:26:03.248
Intraday data recording state for symbol ESU23_FUT_CME is set to download 'Pending'. | 2023-06-23 00:26:03.248
Triggering next historical data download in queue. | 2023-06-23 00:26:03.248
Delaying start of download for ESU23_FUT_CME. | 2023-06-23 00:26:03.250
SC DTC Delayed Exchange Data | Network connection to server complete. | 2023-06-23 00:26:03.449
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2023-06-23 00:26:03.449
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2023-06-23 00:26:03.449
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2023-06-23 00:26:03.690
SC DTC Delayed Exchange Data | Sending logon request message. | 2023-06-23 00:26:03.690
SC DTC Delayed Exchange Data | Received logon response. | 2023-06-23 00:26:04.504
SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2023-06-23 00:26:04.504
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2023-06-23 00:26:04.504
SC DTC Delayed Exchange Data | Successfully connected. | 2023-06-23 00:26:04.504
SC DTC Delayed Exchange Data | Trading is not supported. | 2023-06-23 00:26:04.504
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESU23_FUT_CME -> ESU23 | 2023-06-23 00:26:04.504
SC DTC Delayed Exchange Data | Received security definition for symbol ESU23_FUT_CME | 2023-06-23 00:26:04.847
HD Request # 1 | Downloading Intraday chart data for ESU23_FUT_CME to the file ESU23_FUT_CME.scid. Service: cme | 2023-06-23 00:26:09.246
HD Request # 1 | Download start date-time: 2023-06-23 00:14:18.000000. File last date-time: 2023-06-23 00:14:18.674000 | 2023-06-23 00:26:09.246
HD Request # 1 | Using server: ds26.sierracharts.com port 10150 | 2023-06-23 00:26:09.247
Socket (3) | Creating socket. | 2023-06-23 00:26:09.247
Socket (3) | New receive buffer size: 5242880 | 2023-06-23 00:26:09.247
Socket (3) | Connecting to IP: 142.215.17.188. | 2023-06-23 00:26:09.247
HD Request # 1 | Setting DTC encoding to Binary VLS | 2023-06-23 00:26:09.662
HD Request # 1 | Sending historical data logon request message. | 2023-06-23 00:26:09.662
HD Request # 1 | Requesting Intraday data. Start date-time: 2023-06-23 00:14:18. Record interval: 0. Symbol: ESU23 | 2023-06-23 00:26:10.406
HD Request # 1 | Decompressing data. | 2023-06-23 00:26:10.613
HD Request # 1 | Receiving Intraday data for ESU23_FUT_CME starting at 2023-06-23 00:14:18.151000 | 2023-06-23 00:26:10.832
Socket (3) | CloseSocket call. | 2023-06-23 00:26:11.091
Historical data download thread signaled to stop. | 2023-06-23 00:26:11.091
Socket (3) | Shutdown started. Waiting for graceful close. | 2023-06-23 00:26:11.091
HD Request # 1 | Timestamp of first Intraday data file record written: 2023-06-23 00:14:18.768000. | 2023-06-23 00:26:11.091
HD Request # 1 | Received 7110 Intraday data records from 2023-06-23 00:14:18.151000 to 2023-06-23 00:16:10.789001 (112.6 seconds. Delay: 10.0 minutes) and wrote 7096 records for ESU23_FUT_CME | 2023-06-23 00:26:11.091
HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2023-06-22 14:16:10.789001 | 2023-06-23 00:26:11.092
HD Request # 1 | Completion time: 2s. | 2023-06-23 00:26:11.092
HD Request # 1 | Intraday data download complete for ESU23_FUT_CME. Unique request ID: 1 | 2023-06-23 00:26:11.092
Removing historical data download ID 1. | 2023-06-23 00:26:11.092
Real-time Intraday chart data file updates started for ESU23_FUT_CME | 2023-06-23 00:26:11.092
Intraday chart data file opened for ESU23_FUT_CME | 2023-06-23 00:26:11.092
HD Request # 1 | Enabling Intraday chart updating for symbol. | 2023-06-23 00:26:11.092

Triggering next historical data download in queue. | 2023-06-23 00:26:11.092
No download requests in the queue to start downloads for. | 2023-06-23 00:26:11.092
Opened cached Intraday file: C:\SierraChart\Data\ESU23_FUT_CME.scid. Thread ID: 29960 | 2023-06-23 00:26:11.197
Socket (3) | Socket gracefully closed by remote side. | 2023-06-23 00:26:11.302
Socket (3) | Closed. | 2023-06-23 00:26:11.302