Support Board
Date/Time: Fri, 18 Jul 2025 09:58:02 +0000
Post From: Missing and Incorrect Data on Charts
| [2023-06-15 10:43:53] |
| User558380 - Posts: 45 |
|
Hello! I've been trading live and sim using Apex / Rithmic without a problem. I also have a live funded trading account with AMP. A couple of days ago I began having problems with my charts and I was sent the documentation to connect to my live funded trading account at least once a month. I did that yesterday but the problem has not resolved. I have no candles for June 14 but you can see all my buy and sell activity (pink, blue, white triangles). Even going back to June 9th you can see my buy and sell activity but they are way outside the candles so I'm not sure the candles are correct. I've tried deleting all data and downloading again and have opened and closed Sierra several times. I would greatly appreciate any help you can provide. Thanks so much. I've attached a screenshot of my chart. https://www.sierrachart.com/image.php?Image=1686825763646.png |