Support Board
Date/Time: Wed, 05 Nov 2025 16:23:03 +0000
Post From: DTC Sub Instance No Historical Data Client
| [2023-06-12 08:44:05] |
| Sierra_Chart Engineering - Posts: 21315 |
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In newer versions of Sierra Chart, a sub instance is not able to download data until there is a connection to the main instance. This is by design because it is not known how to route historical data requests without a connection to the main instance. You need to first connect with File >> Connect to Data Feed before any downloads can proceed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |