Support Board
Date/Time: Sun, 25 May 2025 21:22:28 +0000
Post From: DTC Sub Instance No Historical Data Client
| [2023-06-12 04:21:10] |
| User565689 - Posts: 19 |
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Please find attached the log after following your steps. This Instance has Custom Symbol Settings (mainly commissions), but it also was happening on an Instance without Custom Symbol Settings. Software version: 2509 64-bit | 2023-06-11 23:14:48.181 Primary Thread ID: 19396 | 2023-06-11 23:14:48.181 Usage end date: 2023-11-26 | 2023-06-11 23:14:48.181 Enabled for: Sierra Chart Historical Data Service. | 2023-06-11 23:14:48.181 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-06-11 23:14:48.181 Enabled for: Delayed Denali Exchange Data Feed. | 2023-06-11 23:14:48.181 Enabled for exchange2: CME (Trading Account Required) | 2023-06-11 23:14:48.181 Enabled for exchange2: CBOT (Trading Account Required) | 2023-06-11 23:14:48.181 Enabled for exchange2: COMEX (Trading Account Required) | 2023-06-11 23:14:48.181 Enabled for exchange2: NYMEX (Trading Account Required) | 2023-06-11 23:14:48.181 Enabled for exchange2: fairx_exchange.data | 2023-06-11 23:14:48.181 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-06-11 23:14:48.181 Current selected Data/Trading service: DTC - Sub Instance | 2023-06-11 23:14:48.181 Custom symbol settings values: enabled | 2023-06-11 23:14:48.181 Chart Update Interval: 500 | 2023-06-11 23:14:48.181 Intraday Data Storage Time Unit: 0 | 2023-06-11 23:14:48.181 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-06-11 23:14:48.181 2023-06-12 04:14:48 Local computer time in UTC | 2023-06-11 23:14:48.181 2023-06-11 23:14:48 Local computer time in SC Time Zone | 2023-06-11 23:14:48.181 2023-06-12 02:24:48 Server time in UTC | 2023-06-11 23:14:48.181 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-06-11 23:14:48.181 Program path: D:\SierraChart\SierraChartInstance_3\ | 2023-06-11 23:14:48.181 Data Files path: D:\SierraChart\SierraChartInstance_3\Data\ | 2023-06-11 23:14:48.181 OS Version Number: 10.0 | 2023-06-11 23:14:48.182 Locale Setting: C | 2023-06-11 23:14:48.182 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2023-06-11 23:14:48.182 Crash reporter started: true | 2023-06-11 23:14:48.182 No historical data client is currently set to download historical Intraday data for ESU23. | 2023-06-11 23:16:19.967 Real-time Intraday chart data file updates started for ESU23 | 2023-06-11 23:16:19.967 Intraday chart data file opened for ESU23 | 2023-06-11 23:16:19.967 Opened cached Intraday file: D:\SierraChart\SierraChartInstance_3\Data\ESU23.scid. Thread ID: 14420 | 2023-06-11 23:16:35.221 |