Support Board
Date/Time: Fri, 09 May 2025 14:29:38 +0000
Post From: Error downloading historical intraday data, permission denied
| [2023-05-25 20:43:52] |
| John - SC Support - Posts: 39675 |
|
We do apologize for Rithmic's response, but the error message you are getting is from Rithmic. If you look in your Message Log, you will find the error in there and you will see that it is prefaced with the fact that it is from Rithmic. We just have some information to help people when they get that error. The most likely is that your password for your data is too long. In order to prove our point, remove the login options on the Global Settings >> Data/Trade Service Settings >> Main Settings for the data fields for the Rithmic setup on that page. When you do so, you will no longer get that Permission Denied message, but you will not get any data either, as you are only setup to get data for the CFE exchange from us. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |