Support Board

Date/Time: Mon, 06 May 2024 09:58:33 +0000

Post From: Missing 2 months of historical data even after resetting everything

[2023-05-24 22:49:28] Link To Thread - Link To Post [Go To First Post]
User854802 - Posts: 41
I had stopped using Sierra for several weeks and had done to basic package 5 with no live data. I am now back and got package 11 and activated live denali CME data an hour ago, and I am loading my chartts and my intraday charts are all up to date, but my historical charts are missing a 2 month chunk of data and no matter what I do it does not load. I have tried: - Changing the port 80 setting - Closing and reopening Sierra - Translating data to current service - Reloading the ES June contract - Delete and redownload all data nothing is working. Any idea what it can be? Thank you


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