Login Page - Create Account

Support Board


Date/Time: Thu, 02 May 2024 19:00:45 +0000



Post From: No Data feed coming to the DOM

[2023-05-20 20:22:02]
User712294 - Posts: 7
Hello,

Thank you for your response.

You have said; Be sure you are getting the delayed data, go to "Global Trade Settings Windows:Troubleshooting Market Depth Data not Displaying in Chart/Trade DOM colums.

This I did do and as far as I can tell:
1. The Data Service being used does include Market Depth Data (that is: am I correct in thinking this is; SC DATA - ALL SERVICES ?)

2. I have checked if there is Market Depth Data being received by Sierra Chart from the Data Feed. I did go to FILE >> OPEN MARKET DEPTH WINDOW and there isn't data being received but I don't know how to remedy that.
When I referred to MARKET DEPTH WINDOW DOCUMENTATION it said "Sierra charts needs to be connected to the Data Feed with FILE >> CONNECT TO DATA FEED".
I went to FILE but there is no CONNECT TO DATA FEED there.
And this I was trying to do while the markets where open as the documentation advised.

Also, you asked; What is one symbol for which you are trying to get the Market Depth Data?
I'm trying to get Market Depth Data for the symbols in the example chartbook.

I am right now doing a market trading course with G7FX, I have got their chartbook and customised DOM on Sierra Charts and am getting data coming through however, i'm also trying to familiarise myself with Sierra Charts by toggling about with the example chartbook I got when I signed up to Sierra Charts.

Hope this makes sense,
Kind Regards

MK