Support Board
Date/Time: Wed, 05 Nov 2025 06:51:55 +0000
Post From: Logon failed again, the same message popped up. Why does it happen so often?
| [2023-05-11 10:11:17] |
| Sierra_Chart Engineering - Posts: 21315 |
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Most likely you have custom symbols or changes to symbol settings causing the problem. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings After that disable custom symbol settings: Global Symbol Settings: Disabling Custom Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-05-11 10:11:37
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