Login Page - Create Account

Support Board


Date/Time: Mon, 06 May 2024 22:27:16 +0000



Post From: Technical Notice: US Consolidated Tape Packet Loss Issue

[2023-05-08 18:39:20]
Sierra_Chart Engineering - Posts: 14244
The 40 Gb connections will be installed next week. They cannot be done this week. After a technical discussion, it has been made clear that this will solve the problem. We are pulling too much data over 10 Gb connections and experiencing microbursts that are exceeding the connection speed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing