Support Board
Date/Time: Wed, 05 Nov 2025 03:59:55 +0000
Post From: Sierra chart not connecting
| [2023-05-03 13:36:48] |
| John - SC Support - Posts: 42772 |
|
In both cases you are getting the following error: CQG WebSocket socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-05-02 13:50:47.170 *
This indicates a general network issue. Refer to the following: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |