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Date/Time: Sun, 19 May 2024 17:11:11 +0000

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Post From: Problem using DTC server with new data feed for US Stocks.

[2023-05-01 17:32:11]
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Agent Orange - Posts: 36
Hi, happy to report SierraChart itself appears fully functional after the switch away from Barchart for US Stocks.
However, there is a problem getting data from the DTC server (which my own code connects to).

Some symbols still work as they did before. For example, I can receive data for TICK-NYSE from the DTC server no problem.

But when I request data for garden-variety stock and ETF symbols ("IBM", "AAPL", "SPY", QQQ, etc.). I get an error message back from the DTC server.

For example, when I send:
{"Type":101,"RequestAction":1,"Symbol":"SPY","SymbolID":1001}

I get back:
{"Type":103,"SymbolID":1001,"RejectText":"Market data request not allowed"}


Does the Denali feed require a different symbol format to be used with the DTC server for US stocks?
Or maybe there's a permission my account needs that it used to have with the Barchart feed but which isn't set for Denali?

Thanks in advance ...