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Date/Time: Sat, 18 May 2024 19:29:09 +0000



Post From: Is SC data feed down???

[2014-05-27 14:58:31]
User13642 - Posts: 21
I'm getting the following error logs. I have enough credit in my account to pay for data feed and exchange fees. Please advise...

Software version: 1137 | 2014-05-27 14:55:14
Usage end date: 2014-06-29 | 2014-05-27 14:55:14
Enabled for: Advanced Features. | 2014-05-27 14:55:14
Enabled for: Advanced Features 2. | 2014-05-27 14:55:14
Enabled for: Sierra Chart Historical Data Service. | 2014-05-27 14:55:14
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2014-05-27 14:55:14
Enabled for: CME, CBOT, NYMEX, COMEX exchanges. | 2014-05-27 14:55:14
Received 1 data feed usernames. | 2014-05-27 14:55:14
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-05-27 14:55:14
Active service: TD Ameritrade | 2014-05-27 14:55:14
Time Zone: +00:00:00 (UTC+00) | 2014-05-27 14:55:14
2014-05-27 09:55:14 Local computer clock time | 2014-05-27 14:55:14
2014-05-27 14:55:14 GMT time | 2014-05-27 14:55:14
2014-05-27 14:55:14 Time zone adjusted time | 2014-05-27 14:55:14
Time difference to server time: 26 seconds. | 2014-05-27 14:55:14
Program path: C:\SierraChart\ | 2014-05-27 14:55:14
Data Files path: C:\SierraChart\Data\ | 2014-05-27 14:55:14
OS Version Number: 6.1 | 2014-05-27 14:55:14

Checking for new symbol settings for tda | 2014-05-27 14:55:14
Symbol settings are up-to-date for tda | 2014-05-27 14:55:14

TD Ameritrade: Connecting. | 2014-05-27 14:55:19
Logging in... (Step 1 of 3) | 2014-05-27 14:55:19
TD Ameritrade: Authorized for streamer data. | 2014-05-27 14:55:20
TD Ameritrade: Authorized for streamer data. | 2014-05-27 14:55:20
TD Ameritrade: Authorized for streamer data. | 2014-05-27 14:55:20
TD Ameritrade: Authorized for streamer data. | 2014-05-27 14:55:20
TD Ameritrade: Authorized for streamer data. | 2014-05-27 14:55:20
TD Ameritrade: Authorized for streamer data. | 2014-05-27 14:55:20
TD Ameritrade: Getting streamer information. (Step 2 of 3) | 2014-05-27 14:55:20
TD Ameritrade: Requesting message key for account activity streamer (Step 3 of 3) | 2014-05-27 14:55:20
TD Ameritrade: Requesting account balance data. Connection will be complete once received. | 2014-05-27 14:55:20
TD Ameritrade: Connected. | 2014-05-27 14:55:21
Mapping /ESM4 to ESM4. Service code: cme | 2014-05-27 14:55:25
SC Exchange Data - Starting real-time market data updates for: ESM4 | 2014-05-27 14:55:25
Using username 0 | 2014-05-27 14:55:25
SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-05-27 14:55:25
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-05-27 14:55:25
HD Request # 2 - Downloading Intraday chart data for /ESM4 to the file [ESM4.scid. Service: cme | 2014-05-27 14:55:25
HD Request # 2 - Download start Date-Time: 2014-05-27 14:49:37.0 | 2014-05-27 14:55:25
HD Request # 2 - Using server: scdf1.sierracharts.com port 10149 | 2014-05-27 14:55:25
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-05-27 14:55:25
The network socket is connected. | 2014-05-27 14:55:25
SC Exchange Data: Connected to server. | 2014-05-27 14:55:25
SC Exchange Data: Sending logon request message. | 2014-05-27 14:55:25
The network socket is connected. | 2014-05-27 14:55:25
HD Request # 2 - Sending historical data logon request message. | 2014-05-27 14:55:25
HD Request # 2 - Requesting Intraday data. Start Date-Time: 2014-05-27 14:49:37. Record interval: 0 . Symbol: ESM4 | 2014-05-27 14:55:46
HD Request # 2 - Decompressing data. | 2014-05-27 14:55:46
HD Request # 2 - Receiving Intraday data for /ESM4 starting at 2014-05-27 14:49:37 | 2014-05-27 14:55:46
HD Request # 2 - Timestamp of first Intraday data file record written: 2014-05-27 14:49:37 | 2014-05-27 14:55:46
Socket has been shutdown and closed. | 2014-05-27 14:55:46
The network socket for historical data has been closed. | 2014-05-27 14:55:46
HD Request # 2 - Received 3138 records from 2014-05-27 14:49:37 to 2014-05-27 14:56:11 (6.6 minutes) and wrote 3137 records for /ESM4 | 2014-05-27 14:55:46
HD Request # 2 - Intraday download COMPLETE for /ESM4. Completion time: 21s | 2014-05-27 14:55:46
Real-time Intraday chart data file updates started for /ESM4 | 2014-05-27 14:55:46

SC Exchange Data: There has been no activity on the network socket. Will reconnect. | 2014-05-27 14:56:05
Socket has been shutdown and closed. | 2014-05-27 14:56:05
SC Exchange Data: Disconnected from the server. | 2014-05-27 14:56:05
SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-05-27 14:56:05
Using username 0 | 2014-05-27 14:56:07
SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 443 | 2014-05-27 14:56:07
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-05-27 14:56:07
The network socket is connected. | 2014-05-27 14:56:07
SC Exchange Data: Connected to server. | 2014-05-27 14:56:07
SC Exchange Data: Sending logon request message. | 2014-05-27 14:56:07
SC Exchange Data: There has been no activity on the network socket. Will reconnect. | 2014-05-27 14:56:47
Socket has been shutdown and closed. | 2014-05-27 14:56:47
SC Exchange Data: Disconnected from the server. | 2014-05-27 14:56:47
SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-05-27 14:56:47
Using username 0 | 2014-05-27 14:56:49
SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-05-27 14:56:49
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-05-27 14:56:49
The network socket is connected. | 2014-05-27 14:56:49
SC Exchange Data: Connected to server. | 2014-05-27 14:56:49
SC Exchange Data: Sending logon request message. | 2014-05-27 14:56:49