Login Page - Create Account

Support Board


Date/Time: Wed, 09 Oct 2024 01:11:44 +0000



Post From: Changed AMP Sub Account

[2023-04-29 06:39:56]
User565974 - Posts: 32
Hi,

I set my AMP Sub account to zero,and only use my main acccount but still have my sub account.
Now when logging in to my SC I get " Connection error message from service: CQG WebAPI/Logon unseccesful. Sever message: Your logon is disabled. Contact your FCM"

I only use Sierra Chart for charting not trading, therefore I thought I could set my sub account to zero, bc the money there was useless. Now it seems I need to maintian it,
question now:

Do I need CQG Order routing only (bc I have CQG WebAPI) or do I need the Teton (Sierra Chart) with my sub account (AMP asking me for my sierra chart account name/username)?
I paid everything through Sierra Chart!

Thanks