Support Board

Date/Time: Thu, 02 May 2024 19:06:05 +0000

Post From: AMP needs Sierra Chart approval to move accounts to Teton

[2023-04-19 03:50:11] Link To Thread - Link To Post [Go To First Post]
gcUserStudies - Posts: 91
I'll add to this. Mine showed completed today and I was also able to connect with the Teton / AMP settings in Sierra. However, trade balance showed zero for my account. And if trying to place a trade was getting "Teton CME Order Routing (Order reject). Info: Trading is disabled" messages in my trade logs. I reached out to AMP and this is the response: "we want to see the balances load properly tonight. then once confirmed we will send you a trading enable notice tomorrow during US trading hours" So just an FYI, you may show that you have a completed request, however it may not be fully enabled. So they are working on it at least. Edit: Also to add, my account balance is showing up now in Sierra. I let AMP know that it is matching my previous statement from AMP. So getting closer. Date Time Of Last Edit: 2023-04-19 03:52:07