Support Board

Date/Time: Thu, 02 May 2024 22:45:38 +0000

Post From: Confusion with Data Feed using Denali, Stage 5, and Apex/Rithmic

[2023-04-18 01:43:48] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14187
You actually are not receiving any real time CME data at this time in any installation of Sierra Chart. What you are actually seeing is delayed data and no data when using Rithmic. You need to activate the exchange that you need here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed This will solve the problem completely for you. After that, in the Rithmic installation: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-04-18 01:45:07