Support Board

Date/Time: Tue, 07 May 2024 21:28:45 +0000

Post From: per previous connection issue request

[2014-05-22 18:07:34] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
These are the relevant messages: CTS FIX: Received a Logout message. Text = User does not have permission to access this application \| 2014-05-22 12:15:01 CTS FIX: Contact your clearing firm and have them add the Sierra Chart application to your CTS T4 username. \| 2014-05-22 12:15:01 So contact your clearing firm and have them add the Sierra Chart application/program to your CTS T4 username. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing