Support Board
Date/Time: Tue, 04 Nov 2025 15:14:42 +0000
Post From: AMP customer with denali feed and CQG need really help
| [2023-04-04 18:38:24] |
| Rosalba - Posts: 13 |
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Dear SierraChart Support, I am writing to request your assistance with updating my SierraChart software to the latest version. I have a custom study from a friend that requires the latest version, but I am still using an older version due to issues with my Denali data feed, CQG, and AMP account. As an AMP USA customer, I connect to CQG via SierraChart, but I am unsure of what steps I need to take to update my software without losing my connection to my brokerage account. I am hoping you can provide me with guidance on how to update my SierraChart software while remaining an AMP customer and without compromising my current data feed. I primarily trade on EUREX, and I would greatly appreciate your assistance in helping me to use SierraChart like the majority of its users. Thank you for your help. Sincerely, rosi |