Support Board
Date/Time: Tue, 04 Nov 2025 11:18:44 +0000
Post From: Timeout error connecting to data server - intraday data not updating
| [2023-03-30 11:44:22] |
| Sierra_Chart Engineering - Posts: 21299 |
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The problem is downloading of historical data. HD Request # 6 | Using server: ds23.sierracharts.com port 10150 | 2023-03-30 12:38:17.237
HD Request # 6 | Error downloading historical Intraday data for ESM23_FUT_CME. Timeout error connecting to server. | 2023-03-30 12:38:37.241
Refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Error when Downloading Historical Intraday Data from the Sierra Chart Historical Data Server Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |