Support Board

Date/Time: Mon, 06 May 2024 22:06:10 +0000

Post From: DTC MARKET_DATA_REJECT: Market data request not allowed

[2023-03-24 16:25:37] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14244
Using Relay Server Mode is not a solution. I expect that this is due to the compliance rule with the exchange service, am I right? Is this going to be fixed? The whole idea with DTC is to have an open protocol. If we cannot request any market data, the protocol is useless. Is this going to be fixed with the exchange? Should we abandon our algorithmic project, and look for an other solution. By the way ACSIL is not a solution for such projects. Please provice SC insights on this topic. Please update the documentation of DTC so that the community is aware of this main issue and does not start any project with DTC. Yes it is due to exchange rules. No it is not going to be "fixed". Exchanges set the rules. We have no influence over that at all. And yes you should find another solution. Documentation on this is here for a long time now: Data and Trading Communications (DTC) Protocol Server: Restrictions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-03-24 16:26:52