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Direct MessagesDate/Time: Sun, 05 May 2024 22:30:53 +0000
Post From: Lmax not connected
| [2014-05-21 16:52:37] |
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What we need you to do to select Help >> Accept Remote Assistance on the menu. When this is done and you have a Team Viewer window with an ID number, start an Account Support Ticket here: https://www.sierrachart.com/usercp.php?page=SupportTickets Let us know the ID number. We will then connect and see what the problem is. We do not need to call or use any audio. Once we get your message, we may take a few minutes before we connect. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |