Support Board
Date/Time: Mon, 03 Nov 2025 23:17:00 +0000
Post From: Unable
| [2023-03-14 20:55:05] |
| John - SC Support - Posts: 42737 |
|
Most likely it is just the wrong symbols, as you specify that one message is stating "...NQM23-CME", but Rithmic uses a period in between the symbol and the exchange, so it should be "NQM23.CME". Open your Chartbook(s) and select Edit >> Translate Symbols to Current Service. That should resolve it. Then when you need to open a new symbol, make sure you select it from the File >> Find Symbol window in order to ensure that you have the correct format. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |