Support Board
Date/Time: Tue, 04 Nov 2025 06:03:34 +0000
Post From: Problems with CQG Live account data (So I can get low cost real time denali feed)
| [2023-03-10 21:12:15] |
| John - SC Support - Posts: 42737 |
|
The issue is the following line in your log: CQG WebAPI | Logon unsuccessful. Server message: Trader is not enabled to use SierraChartData - SierraChart. Contact your FCM. | 2023-03-10 20:57:31.774
Your broker has not set you up to be able to use Sierra Chart with CQG. Refer to the following: https://www.sierrachart.com/index.php?page=doc/CQGTrading.php#CommonErrorMessage_TraderIsNotEnabledToUseSierraChartData For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |