Support Board
Date/Time: Tue, 16 Sep 2025 12:47:16 +0000
Post From: Linking Sub-account to SC
| [2023-03-08 14:58:50] |
| John - SC Support - Posts: 41827 |
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Your log file shows the following: Error opening C:\SierraChart\SierraChartStudies_64.dll. Windows error code 32: The process cannot access the file because it is being used by another process.
You can not have Sierra Chart running when you perform the install. Make sure you exit from any Sub-Instances and in the Main Instance select Help >> Download Current Version. Then go through the update from there and you should not have a problem. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |