Support Board

Date/Time: Wed, 01 May 2024 23:18:15 +0000

Post From: Linking Sub-account to SC

[2023-03-08 14:58:50] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31285
Your log file shows the following: Error opening C:\SierraChart\SierraChartStudies_64.dll. Windows error code 32: The process cannot access the file because it is being used by another process. You can not have Sierra Chart running when you perform the install. Make sure you exit from any Sub-Instances and in the Main Instance select Help >> Download Current Version. Then go through the update from there and you should not have a problem. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing