Support Board
Date/Time: Sun, 02 Nov 2025 22:56:59 +0000
Post From: trouble loading data in second instance of sierra chart
| [2023-03-06 22:40:00] |
| User988253 - Posts: 21 |
|
hello im trying to connect a second instance of sierra to my trader evaluation while having my first instance connected to my personal account i went thru the steps to download sierra to another folder.. i used an external ssd D:\sierra2 when i open up the second instance my data stops loading at last friday and i get this error message "service client does not support market data subscription click for symbol information.. when i move mouse to this orange note on the chart it disappears... ive restarted it several times, ive hit reload recalculate data and i am getting data, just not up to date.. i would greatly appreciate any advice or help |