Support Board
Date/Time: Sun, 02 Nov 2025 22:52:35 +0000
Post From: Cannot connect to data feed
| [2023-03-02 15:16:36] |
| John - SC Support - Posts: 42699 |
|
As you highlighted the following is the important message: CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. | 2023-03-01 14:50:13.234
You need to call your broker and ask them about why they disabled your account. This is not something we can help with. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |