Support Board
Date/Time: Sun, 08 Jun 2025 00:40:56 +0000
Post From: My Orders disappear
| [2023-02-20 22:33:24] |
| John - SC Support - Posts: 40275 |
|
We see the following in your log: Trading server did not acknowledge new order | Symbol: GER30 | TradeAccount: U11366292 | InternalOrderID: 19 | ServiceOrderID: 7 | Current Status: Order Sent | 2023-02-20 10:43:05.608 *
We do not know why you are getting this from Interactive Brokers. You need to ask them about it. But, a few items for thought - is that the correct symbol for IB (they typically have a very complex symbol) and are you setup to trade CFDs with IB (we do not know if they support this or not, just something to consider)? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |