Support Board
Date/Time: Sun, 08 Jun 2025 00:00:53 +0000
Post From: New instance for order flow doesn't work on live account
| [2023-02-17 22:33:53] |
| John - SC Support - Posts: 40275 |
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You should be getting data for the CFD and FOREX charts. But the main issue we see is that your charts for the ES are all for older contracts from 2022. For example, you have a chart for ESM22-CME. Additionally, this is the wrong symbol to use when connected to the Teton Order Routing Service. Make sure you have the symbols for the current contracts (unless you want the older contracts for some reason) and that you have the correct symbols for the service you are using. In the Sub-Instance, you will have to update the symbols manually for the current service. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |