Support Board
Date/Time: Mon, 03 Nov 2025 11:24:34 +0000
Post From: dp.c49
| [2023-02-16 22:40:59] |
| John - SC Support - Posts: 42699 |
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We have set your account to not renew. As such, you still have Usage Time through March 8, 2023, but you will only get data through the end of February - if you choose to continue to use the system through then. We will process your refund in a day or two. Just note that once we process the refund it can take 5-10 working days for the banks to process the funds back to your account. Refer to our refund policy here: Sierra Chart Purchase and License Information: Refunds For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |