Support Board
Date/Time: Tue, 16 Sep 2025 03:04:00 +0000
Post From: Message Log
| [2023-02-14 16:37:51] |
| John - SC Support - Posts: 41827 |
|
The following is the important line: CQG WebAPI | Logon unsuccessful. Server message: Trader is not enabled to use SierraChartData - SierraChart. Contact your FCM. | 2023-02-14 15:26:50.048
As it states, you are not setup by your broker to be able to use Sierra Chart with CQG. You need to ask your broker about this and have them resolve it for you. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |