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Date/Time: Mon, 03 Nov 2025 19:10:51 +0000



Post From: account balance

[2023-02-10 18:48:00]
John - SC Support - Posts: 42725
Check your Trade Activity Log to find the order and see whether it filled or not and then what occurred afterwards (why did the open position get closed). Refer to the following:
Trade Activity Log: Viewing Historical Trade Activity

Also, check the Trade >> Trade Service Log to see if the order was rejected, as the information for this would be in this log.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing