Support Board
Date/Time: Mon, 03 Nov 2025 18:58:24 +0000
Post From: data/package change and activation
| [2023-02-07 18:17:29] |
| John - SC Support - Posts: 42725 |
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We see that you posted your Message Log to the Account Support Tickets. From that Message Log we see the following: HD Request # 13 | Error downloading historical Daily data for F.US.EPH23. HTTP error when downloading from SC external historical data service. Status code: 0. Failed | 2023-02-06 20:15:03.460
Refer to the following: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Overview and Solutions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |