Support Board

Date/Time: Fri, 26 Apr 2024 19:10:20 +0000

Post From: Prices not updating on second instance/computer

[2023-02-07 15:37:38] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31154
I thought I was able to use a second instance of Sierra on another computer with another data feed that wasnt Denali? Yes, you can do this. The most likely situation is that on the computer for which you want to get Rithmic data, you have not set the Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds to No. Be sure that option is set to No, and after you select OK to close that window then select File >> Disconnect followed by File >> Connect to Data Feed. That should resolve your issues with both systems. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing