Support Board
Date/Time: Tue, 04 Nov 2025 10:37:27 +0000
Post From: DATA FEED AND EXCHANGE FEES
| [2023-02-02 22:39:49] |
| John - SC Support - Posts: 42737 |
|
The message previously was stating that you were fine, as you had exchanges activated, your account was in good standing, and you had verified your account for the non-professional requirement of the CME Group. When you paid for 6 months, that was for the Sierra Chart Usage only. The exchange fees are separate. And the two fees are due at different times - the Exchange Fees renew on the first day of each month (calendar basis). The Sierra Chart usage time renews on a 31 day cycle, so the renewal date changes when it is actually due. For instance, for the 6 month purchase you made, you actually purchased 186 days of time. As to what exchange you should select - if you only need data for the ES and NQ, then you should activate the CME with Market Depth for Non-Professional Trading Accounts. You can then deactivate the other two exchanges that are currently active. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |